Abdul Rahman S Senathirajah, Wan Nur Syahidah Ghazali, Veera Pandiyan Kaliani Sundram, Irwan Ibrahim, Yoshiki Nakamura and Norina Ahmad Jamil 2024. Service Quality Improvement And Innovation Of A Local Authority And Enforcement Organization In Malaysia. A Case Study Of Tyt Authority. Educational Administration: Theory and Practice. 30, 5 (May 2024), 2865–2871. DOI:https://doi.org/10.53555/kuey.v30i5.3362.