SHAILAJA B; DR.P.SUNANTHA. Analysis Of Factors Affecting Customer Retention On E-Commerce With Reference To Bangalore. Educational Administration: Theory and Practice, [S. l.], v. 30, n. 4, p. 9364–9368, 2024. DOI: 10.53555/kuey.v30i4.4067. Disponível em: https://kuey.net/index.php/kuey/article/view/4067. Acesso em: 14 sep. 2025.