MANOJ A. THOMAS; S. SUSILA. Significance of Customer Engagement in Retail Banking Industry. Educational Administration: Theory and Practice, [S. l.], v. 30, n. 6, p. 719–731, 2024. DOI: 10.53555/kuey.v30i6.5314. Disponível em: https://kuey.net/index.php/kuey/article/view/5314. Acesso em: 30 jun. 2024.