OM SHARMA; GEORGE EASAW. Firm Innovativeness, Quality Orientation and Firm Performance: A Review In Context Of Service SMEs. Educational Administration: Theory and Practice, [S. l.], v. 30, n. 1, p. 3648–3653, 2024. DOI: 10.53555/kuey.v30i1.7391. Disponível em: https://kuey.net/index.php/kuey/article/view/7391. Acesso em: 3 jan. 2026.