Abdul Rahman S Senathirajah, Wan Nur Syahidah Ghazali, Veera Pandiyan Kaliani Sundram, Irwan Ibrahim, Yoshiki Nakamura, and Norina Ahmad Jamil. “Service Quality Improvement And Innovation Of A Local Authority And Enforcement Organization In Malaysia. A Case Study Of Tyt Authority”. Educational Administration: Theory and Practice 30, no. 5 (May 9, 2024): 2865–2871. Accessed July 23, 2024. https://kuey.net/index.php/kuey/article/view/3362.