MUHAMMAD USMAN, and SITI FALINDAH PADLEE. “The Impact Of Non-Academic Services On Word-Of-Mouth Referral And The Image Of Higher Education Institutions (Heis) In Pakistan: Student Satisfaction As A Mediator”. Educational Administration: Theory and Practice 30, no. 6 (June 13, 2024): 2913–2920. Accessed September 21, 2025. https://kuey.net/index.php/kuey/article/view/5919.