Dr. Gunjan Shuklaa, and Prof. (Dr.) Kuldeep Agnihotri. “An Empirical Study Of Customer Perceptions Of Service Quality Dimensions: A Comparison Between Islamic And Conventional Banks In UAE”. Educational Administration: Theory and Practice 30, no. 4 (April 24, 2024): 10290–10294. Accessed October 26, 2025. https://kuey.net/index.php/kuey/article/view/6587.