Pankaj Jasrotia, Dr. Navdeep Kaur. Customer Satisfaction In Star Category Hotels: Evaluating The Effects Of Technology-Driven CRM Initiatives In Tricity (Chandigarh, Panchkula And Mohali) Region. kuey [Internet]. 2024 May 21 [cited 2025 Sep. 21];30(5):7200-6. Available from: https://kuey.net/index.php/kuey/article/view/4127