Evaluating Healthcare Efficacy: An Exploration Of Grey Relational Analysis And COCOSO In MCDM Framework

Abstract

The growing intricacies and demand for enhanced care quality in the healthcare sector necessitate robust performance evaluation mechanisms. This study embarks on a comprehensive assessment of healthcare organizations employing three sophisticated Multi-Criteria Decision Making methods. The Mahalanobis distance based GRA TOPSIS, along with Combined Compromise Solution (CoCoSo) is applied in this study.This study underpins the importance of a tailored approach to healthcare organization performance evaluations and provides decision-makers with robust tools tailored for evaluative needs by considering the case study of Twenty Healthcare organization in Andhra Pradesh, India. Also, in order to evaluate the correctness of ranking of the proposed methods, Spearman, Kendall and Rank-Biased Overlap (RBO) are considered as ranking consistency indices.