Impact Of Emotional Intelligence Attributes On Organizational Effectiveness In The It Industry

Abstract

This study examines the impact of Emotional Intelligence (EI) characteristics on organizational effectiveness in the IT industry in South India. This research seeks to examine the impact of emotional intelligence (EI) on workplace dynamics and outcomes. Specifically, it aims to analyze how different aspects of EI, such as self-awareness, social awareness, relationship management, and self-management, act as moderators in the relationship between individual employees and organizational effectiveness. The study utilized a descriptive research approach and chose 400 IT professionals from specific firms in South India. Stratified selection techniques were employed to guarantee that the sample accurately represented the population. The impact of emotional intelligence traits was extensively assessed utilizing SPSS AMOS for data analysis. The results demonstrate that each of the assessed elements of emotional intelligence has a beneficial impact on organizational effectiveness, underscoring its importance in promoting a productive and cohesive work environment. These findings highlight the significance of fostering emotional intelligence in the workforce to improve organizational performance and effectiveness. The study demonstrates that the development of self-awareness, self-management, social awareness, and relationship management has a substantial impact on emotional intelligence (EI), which in turn has a beneficial effect on organizational success. The leadership style plays a crucial role in this relationship, emphasizing the significance of leadership in strategically deploying emotional intelligence to enhance organizational outcomes, providing useful insights for management practices.