Enhancing The Hospital Performance Through Strategic Implementation Of Supplier Relationships And Evaluations In Real-Time Sector-Specific Problems In Developing Countries

Abstract

The research aimed to strengthen supplier relations and evaluations by understanding the relationships between healthcare providers and their suppliers, contributing to an increase in the quality of hospital performance. This was achieved through administering questionnaires on the level of practice and impact of SRM and SEC in various hospital Categories. The work resulted in developing a conceptual model enhancing the quality of hospital performance.

The model revealed influencing and contributing factors of Hospital performance through sourcing strategies and trading partner participation. The descriptive analysis exposed the hospital categories that adopted SRM and SEC practices at different levels. The findings indicate that the effectiveness of the hospital supply chains increases by managing good supplier relations. In addition, the proposed benchmarked structural equation model acts as a good guideline to improve hospital performance. The study contributes to the novel idea of benchmarking the SRM and SEC parameters of various industries and imbibing them to the healthcare sector assuring quality healthcare. It also contributes to exploring the level of SRM and SEC practices and their impact. Thereby allowing us to identify the target hospitals to scale up the performance by adopting the developed model.