Improving The Performance Of State Civil Apparatus Through Work Effectiveness At Makassar Regional Human Resources Development Center

Abstract

This research aims to determine and analyze the influence of knowledge, skills, attitudes, and work experience on the work effectiveness of state civil servants at the Makassar Regional Human Resources Development Center. This research uses quantitative methods with a descriptive approach to determine and analyze the influence of skills and attitudes on the performance of state civil servants through work effectiveness at the Makassar Regional Human Resources Development Center. The type of research carried out was a survey approach and distributing questionnaires. This study's population consisted of all state civil servants at the Makassar Regional Human Resources Development Center, consisting of 100 civil servants and non-civil servants—data analysis technique using PLS. The data testing techniques used are validity and reliability tests. The results of the research show that knowledge has a positive effect on the work effectiveness of state civil servants, and then skills have a positive effect on the work effectiveness of state civil servants. Attitude has a positive influence on the work effectiveness of state civil servants. Meanwhile, work experience has a positive effect on the work effectiveness of state civil servants. Then knowledge influences employee performance. Experience influences employee performance. Meanwhile, work effectiveness influences employee performance. Then skills influence the performance of state civil servants through work effectiveness. Meanwhile, attitudes influence the performance of state civil servants through work effectiveness.