Enhancement of Employee Competency to Achieve Organizational Effectiveness: A study

Abstract

Purpose – An attempt has been made through this research to examine the impact of HRD interventions (HRDI) to enhance the competency level of the employees of PSU banks and achieve organizational effectiveness.

Design/methodology/approach –The validity of the proposed model has been examined using the structural equation modeling (SEM) method. 559 respondents working for PSU banks in Odisha and West Bengal were surveyed using structured questionnaires to collect data. Confirmatory factor analysis (CFA) is used to establish the validity and reliability of each dimension, and SEM is used to evaluate the hypothesis.

Findings – According to the findings, HRD initiatives significantly affect staff competence, which boosts organizational effectiveness. Additionally, this research helps decision-makers create efficient HRD interventions in organizations to boost employee skills.

Research limitations/implications – The study has been conducted for a specific bank and is limited to a particular geographical area. Hence, the result may not be treated universally across the banking industry.

Practical implications – The finding will definitely be helpful in making appropriate HRD interventions for enhancing employee competency.

Originality/value – In the study, it precisely measures how bank employees perceive themselves and on parameters like Business Strategy (BS), Union Management interaction (UM), HRD interventions {HRD Policies (HRDP), HRD Facilitators (HRDF), and HRD Measures (HRDM)}, Competent Employees (CE) and Organizational Effectiveness (OE) and lastly, to create logical connections between these variables.