Applying Expert Systems And Its Impact On Commercial Banks Internal Audit Quality: A Casae Study Commercial Banks In Jordan

Abstract

The organization's ability to exploit knowledge represents a great competitive force that crystallizes around customer behaviors so that it can focus on its marketing activities through collecting, storing, and analyzing data in order to obtain a permanent competitive advantage based on knowledge extracted from so-called expert systems to obtain useful information and knowledge. In order to improve and develop the quality of decisions, which depend on the use of technology and analytical methodologiesThis study aimed to identify the impact of applying expert systems on the quality of internal auditing in Jordanian commercial banks. The descriptive and analytical approach was relied upon. Information was collected from a random sample of (206) employees in Jordanian commercial banks.The study found a statistically significant effect of applying large-scale systems (Devices, Software, Individuals) on the quality of internal auditing in all its dimensions (internal control, financial auditing, administrative auditing).