A Comparative Study On Financial Performance And Home Loan Services Provided By SBI Bank And HDFC Ltd In Madurai City

Mrs. K. Anandha Jothi Jeyalakshmi; Dr. D.  Muthusamy

doi:10.53555/kuey.v30i2.2672

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Published: Feb 20, 2024

DOI: https://doi.org/10.53555/kuey.v30i2.2672

Keywords:

Home loan, Reason, Factors, customer satisfaction

Mrs. K. Anandha Jothi Jeyalakshmi

Dr. D. Muthusamy

Abstract

Nowadays, home loan is the only solution for most of the middle class people to purchase or construct a house. SBI bank and HDFC Ltd are the leading banks providing home loan services to the needy people. A Comparative study helps to analyse the pros and cons. The present study analyses and compares the home loan services provided by SBI Bank and HDFC Ltd in Madurai city. The reasons for preferring SBI bank and HDFC Ltd are, there are various factors which influence the decision of taking home loan from SBI Bank or HDFC Ltd. The level of customer satisfaction towards SBI bank and HDFC Ltd have been analysed using chi-square test, percentage and T test.

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How to Cite

Mrs. K. Anandha Jothi Jeyalakshmi, & Dr. D. Muthusamy. (2024). A Comparative Study On Financial Performance And Home Loan Services Provided By SBI Bank And HDFC Ltd In Madurai City. Educational Administration: Theory and Practice, 30(2), 880–886. https://doi.org/10.53555/kuey.v30i2.2672

Issue

Vol. 30 No. 2 (2024)

Section

Articles

Author Biographies

Mrs. K. Anandha Jothi Jeyalakshmi

Ph.D Scholar, PG & Research Department of Commerce, Kurinji College of Arts and Science,Trichirappalli – 620002, (Affiliated to Bharathidasan University, Trichirappalli – 620024)

Dr. D. Muthusamy

Head & Research Advisor, PG & Research Department of Commerce, Kurinji College of Arts and Science, Trichirappalli-620002, (Affiliated to Bharathidasan University, Trichirappalli – 620024)