Exploring The Evolution Of Chatgpt: From Origin To Revolutionary Influence

Abstract

This paper focuses on the role of ChatGPT which is a sophisticated NLP model that first came into existence and is now widely used in different areas of work. This mixed research study illustrates both the ChatGPT technological features and societal issues using multi-dimensional analysis of their usage metrics, domain-specific survey and user feedback. Verification metrics indicate the average perplexity of 25, fluency score of 4.7, coherence rating of 4.5, as well as the 150-millisecond response time times signs of the chatbot’s proficiency in composing human-like text effectively. Domain-oriented usage stats that clarify the variability of ChatGPT include the same number of queries made in customer service; education; and healthcare which were 100K, 50K and 75K respectively and high user engagement rate within those domains. Customer feedback suggested that users recognize ChatGPT's effectiveness, accuracy and applicability of the product, but there are, in general, worries about confidentiality, partiality and the safety of the data. In itself, the research touches upon and highlights the groundbreaking transformative power of ChatGPT in computer human interaction overall. This contributes to enhancing efficiency, productivity and better user experience in many areas. The ethical issues, societal views and cultural aspects pertaining to the ChatGPT attribute the fact that responsible frameworks should be put in place, ethical guidelines need to be put and interdisciplinary collaboration has to be involved when coming to the AI technology future construction.