Financial Health And Student’s Satisfaction- An Empirical Study Of GNDU Amritsar

Abstract

Money is one of the main elements of economic analysis. All the economic activities i.e. production, consumption, investment and distribution center around money and money related issues. If it is said that money is everything, then it is wrong, but if it is said that money is more than something, then it is correct. All the activities which we perform needs money and this is the reason that all the individuals or the institutions tries to maximize their assets or tries to improve their financial health. This is also true in the case of an educational institution. The main purpose of any educational institution is to maximize satisfaction level of their students and this entirely depends upon the facilities provided by that educational institute to its students. So, this paper aims to evaluate financial health of one of the main public sector universities of Punjab i.e. Guru Nanak Dev University, Amritsar and its impact on the satisfaction level of its students. Using the principal component method, three components related to satisfaction level of the students i.e. administrative efficiency, teaching aid and infrastructure and curriculum were analyzed and student’s satisfaction is measured on these. The study found out that out of these three components, administrative efficiency and teaching aid significantly affects student’s satisfaction and these two are significantly correlated with the financial health of the university as if the university has a strong financial base, only then it is possible for the university to provide efficient administration and proper teaching aid facility. So, this study concluded that if any educational institute wants to provide quality service to its students in order to enhance their satisfaction level, first it is necessary that it should build a strong financial base.