Aspiring Malaysian School Leaders’ Satisfaction With Online Leadership Training

Abstract

The study aims to investigate user satisfaction with online leadership training known as the National Professional Qualification for Educational Leaders (e-NPQEL). Furthermore, the e-NPQEL components, such as good criteria, difficulties, and improvement ideas were examined. A total of 107 aspiring school leaders or e-NPQEL users were selected as respondents to answer the study questionnaire. Observably, the users were satisfied with the e-NPQEL, which provides knowledge and new learning experiences on school leadership. Nevertheless, the respondents were less satisfied with the overall experience of using e-NPQEL in acquiring skills to be a school leader. The results also revealed a significant difference in satisfaction using e-NPQEL between male and female respondents on three items closely related to their information and communications technology (ICT) competency. Meanwhile, qualitative responses through open-ended items offered participants’ perspectives on the good criteria of e-NPQEL, challenges during training, and suggestions for improving the effectiveness of its implementation.