The Impact Of Training School Leaders On Applying Comprehensive Quality Management Systems In Improving The Performance Of Public Education Services In The Al-Jawf Region

Abstract

This study examined the impact of training of school leaders on TQM systems in improving the performance of the public education services. The study was conducted at Al-Jawf region. The problem of the study was to neglect the qualitative aspects of the public education system and to focus on the teaching function without the administrative side. And the shortage of qualified cadres, which led to low service and quality of outputs of education. The importance of the study is to know the importance of qualified human cadres, particularly in public education, strategies to improve performance and to cope with continuous change. And the development and improvement of elements of quality assurance, which supports the role of administrative officials and educators in achieving the goals of the public education. The study was aimed at finding out the extent of the training and qualifying (members and administrators) to achieve a high-quality level the study aims to know the importance of training and qualifying (members and administrators) to achieve a high-quality level. To achieve the goal, the study dealt with two hypotheses: the interest in qualifying the school leaders for the application of quality leads to improving the performance of the public education services. Attention to quality management training leads to improved performance. The study used the historical descriptive method. The data was analyzed logically and statistically using the SPSS program. The study concluded with a number of conclusions and recommendations.