Use of Information Technology Tools for an Efficient and Speedy Dispute Resolution Mechanism

Abstract

Information technology is the bedrock of modern society. The IT landscape is constantly evolving. With advancements like cloud, microservices and infrastructure as code (IaC), IT is a broad field that encompasses all the technologies used to communicate, store and process information. In recent years, the role of IT in dispute resolution is highly commendable in management of disputes. In this technology era, further moving forward becomes highly impossible without the aid of technology. Trade and commerce are increasing day by day. In case of disputes arising out of international trade and commerce, the mechanism used for dispute resolution is arbitration, that is exceptionally strong and widely accepted. Nowadays arbitration is the fast growing and widely accepted mode of dispute resolution. When Information technology is combined with this field of dispute resolution method, efficacy can be increased, at the same time it becomes more competitive, and the desired results can be achieved in a faster phase. Arbitration is considered as one of the fastest and cheapest mode of dispute resolution mechanism. The impact that IT has made in this field of dispute resolution during the covid pandemic and post- covid period is notable. In arbitration, selection of seat, place and venue became much more practical and effective by the application of Information and Technology. Also, in any form of dispute resolution, the storage of documents becomes very important and facilities like cloud storage has assisted effectively in storage of data and provide easy access to them irrespective of time and location constraints. Thus, the impact of IT in the field of arbitration as dispute resolution mechanism in all its stages has become highly commendable because the services became quick, effective and easier.