“Exploring The Relationship Between Hr Policies And Employee Satisfaction In India's General Insurance Sector”

Abstract

Employee satisfaction plays a crucial role in the success of any organization, particularly in the general insurance sector, where workforce motivation and engagement are key to service efficiency. This study explores the relationship between human resource (HR) policies and employee satisfaction in India’s general insurance companies. The research aims to assess employee perceptions of HR policies, their level of satisfaction, and the effectiveness of policies in ensuring a positive work environment.

A structured questionnaire was used to collect primary data from 100 employees across different job levels and experience groups in the insurance industry. The findings indicate that HR policies significantly impact employee satisfaction, but issues related to policy transparency, career growth opportunities, recognition, and work-life balance remain key concerns. While some employees perceive HR policies as beneficial, a considerable proportion believe they either have no impact or negatively affect job satisfaction.

The study concludes that for HR policies to be more effective, insurance companies must improve policy communication, enhance career development programs, and implement fair recognition systems. These measures can lead to improved employee morale, productivity, and overall job satisfaction.