Exploring The Influencing Factors Of Health Insurance Policies After Introducing Digitalization

Abstract

The incorporation of digital technologies has resulted in a significant shift of the health insurance sector. The purpose of this essay is to investigate the variables that affect the choice of health insurance plan in light of digitization. This report clarifies how digital platforms have changed the health insurance industry by looking at consumer behavior, accessibility, service effectiveness, policy management, and regulatory frameworks. The results indicate that while digitalization has improved customer participation, ease, and transparency, it has also brought forward new issues with digital literacy and data protection.