Organizational Agility as a Strategic Determinant of Administrative Empowerment: A Case Analysis of Abha Maternity and Children Hospital

Abstract

Organizations aspiring for sustainable performance seek efficiency, adaptability, and innovation in the rapidly changing sector of modern operations.  Organizational agility enables organizations to promptly address internal and external challenges.  Advancing administrative empowerment in healthcare organizations is crucial for enhancing service excellence and operational performance. Our research examined organizational agility’s role in enabling administrative empowerment in Abha Maternity and Children’s Hospital. It focused on illustrating the exhibition of agility in boosting the effectiveness of management, stimulating workers’ motivation, and improving service delivery at large in a turbulent healthcare environment. We used a descriptive analytical design, wherein a structured questionnaire was administered among 50 staff of Abha Maternity and Children Hospital. The questionnaire assessed important aspects of administrative empowerment, such as authority, training, motivation, communication, and teamwork. The data gathered were then utilized to ascertain the institution’s strengths and weaknesses as well as its empowerment status. The findings showed a moderate level of administration empowerment. Collaboration was the strongest area, while training and motivation were the weakest. Additionally, there was partial centralization of decision-making processes and improper communication channels, which hindered effective empowerment and responsiveness. Organizational agility, as indicated by the results, is crucial in boosting organizational empowerment by enabling adaptability, stimulating creativity, and promoting balanced decision-making processes. To reinforce empowerment, the health facility must implement a full development plan with appropriate training programs, fair incentive schemes, improved communication systems, and enhanced delegation of authority. Evolution of these areas is sure to attain sustainable success and durability in the healthcare industry.