Corporate Social Responsibility And Stakeholder Engagement: A Comparative Study Of Industry Practices

Abstract

This quantitative study delves into the realm of Corporate Social Responsibility (CSR) and stakeholder engagement across various industries in Delhi, India. With a sample size of 20 companies representing diverse sectors, including manufacturing, technology, healthcare, and services, the research aims to provide empirical insights into CSR practices and stakeholder engagement strategies. Employing a quantitative research methodology, data collection primarily relies on structured surveys administered to CSR managers or executives within the sampled companies. The surveys are designed to gather information on the extent and nature of CSR initiatives undertaken by the companies, the channels and mechanisms employed for stakeholder engagement, as well as the perceived impact of CSR on organizational performance and reputation. Through statistical analysis techniques such as descriptive statistics, correlation analysis, and association, the study seeks to identify patterns, trends, and relationships within the data. Specifically, it examines the association between CSR expenditure, stakeholder engagement activities, and corporate outcomes, including financial performance and brand reputation. Preliminary findings reveal varying levels of CSR engagement among the sampled companies, with some demonstrating a strong commitment to social responsibility, while others exhibit more limited involvement. The analysis also uncovers correlations between certain CSR practices and positive organizational outcomes, underscoring the potential benefits of strategic CSR initiatives and stakeholder engagement. This quantitative investigation contributes to the empirical understanding of CSR and stakeholder engagement within the Delhi business context.