Utilization Of Central Government Health Scheme In India By Postal Employees And Their Family Members Impact On General And Dental Health

Abstract

Aim: This study assess the knowledge of utilization of CGHS on general and dental health among postal employees and their family member

Methodology: This cross-sectional study examined the utilization of the Central Government Health Scheme (CGHS) among postal department employees, pensioners, and dependents. Using Google Forms-based questionnaire, the research analyzed general and dental health issues and assessed awareness of CGHS eligibility criteria.

Results: Most participants are females aged 41-50, with educational attainment ranging from under graduation to post graduation. Financially, many fall in the income range of 27,654-46,089. Awareness of CGHS is high, with 67.33% familiar with the scheme and 55.38% holding CGHS cards. About 62.95% are aware of dental treatment coverage. Most consider themselves in good health, with 42.23% reporting no systemic diseases and 54.18% having no adverse habits. The study reveals a predominantly female population with 55.37% of postal employees utilizing the CGHS due to residential area coverage. The majority opt for semi-government hospitals. Awareness about CGHS dental and medical coverage is high, with 68.8% regularly availing dispensary services.

Conclusion: CGHS faces limitations like unavailability of services of people residing outside the coverage area. These shortcomings can be addressed by expanding this scheme's coverage area and manpower.