The Impact Of Emotional Intelligence On Conflict Management At Ghardaia University From Responsible Views

Abstract

This study aims at knowing the effect of the emotional intelligence on the conflict management at the University of Ghardaia from the perspective of its executives. In so doing, we used the descriptive method and the questionnaire for data collection. The sample covered the executives of the University of Ghardaia. After administering the questionnaires, only 56 were recovered. Then, we processed data with SPSS 21 and Smart-PLS. findings show an effect for the emotional intelligence with its dimensions (empathy, self-organization, and self-motivation) on the conflict management at the University of Ghardaia.