Development Of Total Quality Management In Economic Institutions 2024

Abstract

The world is undergoing numerous changes at all levels, particularly regarding management methods and the role of institutions in accompanying, benefiting from, and adapting to this evolution to achieve higher productivity levels. In light of this, this study aims to assess the impact of applying total quality management (TQM) in a group of institutions to enhance their competitiveness in local and international markets. The study revealed a strong correlation between the adoption of TQM principles by the studied institutions and their competitive advantages in the targeted markets. It is crucial for top management to formulate an effective strategy for total quality management.