Activating Organizational Memory To Enhance Intellectual Capital: A Case Study Of The National Electricity And Gas Company In El Oued, Algeria

Abstract

This study aims to examine the relationship between organizational memory and intellectual capital within the National Electricity and Gas Company in El Oued, Algeria. The research investigates the impact of adopting an organizational memory philosophy on the development of intellectual capital. The study employs a dual-method approach: a documentary (descriptive) method, which reviews relevant literature to establish the theoretical framework for organizational memory, and a survey (analytical) method, which uses a questionnaire as the primary tool for data collection. The validity and reliability of the sample, comprising 40 participants, were confirmed, achieving a high reliability score of 95%. Data analysis was conducted using the Statistical Package for the Social Sciences (SPSS 21) and various descriptive statistical tools. The findings indicate that the company exhibits a moderate level of organizational memory and intellectual capital. Moreover, a statistically significant relationship exists between organizational memory and intellectual capital within the company at a significance level of 0.05, based on the dimensions and types outlined in the study model.