Use of Social Networks, FoMo and its Impact on Productivity and Organizational Well-being: From Disruption to Organizational Strategy for Talent Wellbeing and Retention

Abstract

This research examines the impact of social media use during the workday in an organization, with a particular focus on the “fear of missing out” (FOMO) phenomenon, enhanced by the pervasiveness of mobile devices. The purpose of this work is to analyze how FOMO affects productivity, organizational culture and employee well-being. The study uses a mixed approach, with a cross-sectional design, and employs correlational, explanatory, exploratory and descriptive methods. In addition, an exhaustive review of the literature and a situational diagnosis based on data from INEGI and Statista are included.  The results suggest that FOMO affects productivity by diverting employees' attention, which negatively impacts their work responsibilities. The implementation of management policies for the use of social networks is recommended to improve employee well-being and strengthen organizational success. However, the research faces some limitations, such as the scarcity of previous studies on FOMO in the workplace and the difficulty of generalizing the results to different sectors. Future lines of research are proposed that include the development of quantitative and qualitative models to measure the impact of FOMO on talent retention and work engagement. Likewise, the creation of training programs for managers is suggested, which integrate conscious leadership tools and manage FOMO within work teams.