An Examination of the Level of Satisfaction Among Women Employees Concerned with The Welfare Measures Implemented by UPSRTC

Abstract

Employees play an essential part in the country's service industry. Uttar Pradesh State Road Transport Corporation is one of the most significant players in the Transportation sector because they provide safe, clean, at ease, punctual, and respectful commuter service at an affordable fare and strive to constantly enhance the services through a teamwork process for the complete happiness of the passengers and achieve a position of supremacy in the Bus Transport sector. The bus depots employ around 20,000 women. The majority of them have families, children, and other household responsibilities. They must complete routine tasks, as well as respond to emergencies and attention to their duties on an ongoing basis, which causes stress and might impair their performance. So in this study we examine the level of satisfaction among women employees concerned with the welfare measures implemented by UPSRTC. The study concluded that the problems of women working in this sector are not the same and cannot be generalized with other sectors, whereas transport sector has its own problems. Therefore there is a need to explore such neglected sections of the society. There is a need to frame policies for the betterment of women employees that can satisfy them with the welfare programmes and reduce the burden on women to some extent.