Green Banking in the Face of Global Crises: Customer Perceptions, Climate Change Mitigation, and Pandemic-Driven Growth

Abstract

Adopting sustainable financial practices is becoming increasingly important as climate change continues to pose serious hazards to global economies and financial systems. This study examines the connection between the development of green banking—a tactical method for encouraging social and environmental responsibility in the financial industry—and climate change. This study examines the Compound Annual Growth Rate (CAGR) of the primary digital banking services—NEFT, RTGS, mobile banking, POS, credit cards, and debit cards—to gauge the advancement of green banking (GB) practices. It does this by examining primary and secondary data, especially from the Reserve Bank of India (RBI). The results show that green banking is well viewed by the public, emphasizing its contribution to climate resilience and environmental preservation. According to the report, green banking is an essential instrument for raising environmental awareness among people and organizations, in addition to being an environmentally responsible financial option. In the end, the study promotes wider adoption of sustainable banking practices and advances knowledge of green finance as a tool to fight climate change.