The Nature Of Legal Protection Of Consumer Electricity Users Due To Outages Without Notice(Case Study At PT. PLN Persero, Main Distribution Unit, South Sulawesi)

Abstract

The purpose of this research is: (1) To find out, analyze and discover the essence of legal protection for consumers who use electricity. (2) To find out, analyze and find the frequency of blackouts without notification at PT PLN (Persero) South Sulawesi Distribution Main Unit and (3) To know, analyze and find factors that influence the occurrence of blackouts without notice in the work area of PT PLN (Persero ) South Sulawesi Distribution Main Unit. This research method uses empirical methods with a statutory approach and a case approach. The data collection technique was carried out using field research by applying the method of filling out questionnaires and interviews. The results of the research show that: (1) The government, in this case, protects the public to obtain electricity supplies, simply making consumer protection regulations which contain the rights and obligations of consumers to obtain justice and the obligation to carry out appeals from the government to prevent criminal acts by the law. positive that applies in Indonesia. (2) Frequency of power outages carried out by PT. PLN (Persero) South Sulawesi Main Unit in several regional units experienced an increase in the frequency of blackouts due to 2 main factors, namely (a) internal factors which include JTM components, JTM Network, transformers and poles (b) external factors which include natural disasters (strong winds, floods, landslides, rainstorms), other parties (such as birds, snakes and other animals), banners and kites. (3) Factors that influence the occurrence of power outages without notification are the legal substance or regulation of unilateral power outages by PT. PLN (Persero) South Sulawesi Distribution Main Unit, the structure of the electricity supply organiser, which in this case are employees of PT. PLN (Persero), Facilities owned by actors, Variations in people's income levels which influence the use of electricity, Inequality between supply and market demand, and Community culture.