Analysis Of Product Supply And Demand Planning For Sustainable Supply Chain : A Study At Petmax Oil Company
Main Article Content
Abstract
Purpose – This study aims to measure the level of performance at my department which is responsible for sourcing and procuring products, primary distribution, and establishment of the Product Supply and Demand Planning work process for sustainable supply chain. The goal is to achieve supply sustainability, sustain good performance, have standardized work procedures, and increase efficiency in downstream operations.
Design/Methodology/Approach – The paper presents an overview of the supply chain which includes upstream and downstream. Next, this paper also presents performance measurement and the establishment of the work process using an appropriate method such as benchmarking, standardization of the work process, Key Performance Indicators, and business process management tools to evaluate the level of performance.
Originality/value – The model and source of information gathered for this study are from PETMAX Dagangan Berhad, hence other information to support this study is obtained from journals, research, and articles.