AI-HRM: Transforming Human Resource Management With Artificial Intelligence

Abstract

Artificial intelligence (AI) is changing the face of human resource management (HRM) in organizations aiding in efficiency and improving satisfaction. AI technologies are then applied in integrating them within the HRM processes; recruitment, training, performance, and compensation. With AI, HR managers are empowered to offload repetitive tasks, get real-time data, and perform only what is important. AI-HRM also enables the creation of employee experiences through customization leading to higher engagement and retention. This case study investigates the effects of AI on the HRM practice and the threats and opportunities it poses to the organization.