Counselor Competence In Implementing Guidance And Counseling In The Digital Era: Systematic Literature Review

Abstract

The development of science and technology in the digital era requires counsellors to adapt to appropriate professional competencies. This article aims to examine what competencies counsellors must have to adapt to technological developments in the digital era. The method used is a systematic literature review of publications including articles in journals, proceedings and book chapters contained in the scopus.com database. The data obtained is then extracted according to the keywords formulated. As a result, in the 2010-2024 period, it was found that there were 73 articles discussing counsellor competence. Multicultural competence (24 articles) was the keyword most studied, followed by pragmatic competence (14 articles) and clinical counselling (5 articles). The conclusion that can be drawn is that it is important to master multicultural competence in the digital era because existing cultural diversity continues to meet one another in the process of interaction on technology platforms. Next, it is highly recommended to improve your multicultural competencies through training so that you can adapt to technological developments and the flow of information in the digital era.