"Exploring Support Initiatives For Women: Their Impact On Well-Being And Mental Health In It & Ites Organizations"

Abstract

This study investigated gender-sensitive support initiatives' impact on women employees' well-being and mental health in Information Technology (IT) and Information Technology Enabled Services (ITES) sectors. A mixed-methods approach was adopted, involving a survey with 300 women employees and focus group discussions (FGDs) with 30 participants selected from the survey sample. Survey results revealed varying levels of awareness and utilization of support initiatives. FGDs provided deeper insights into barriers to access, effectiveness, and the role of organizational culture. Participants discussed how age, job role, and organizational culture influenced engagement with initiatives. Barriers like lack of awareness and cultural stigma were identified, with recommendations for improvement including raising awareness and tailoring support to diverse needs. The study emphasized the importance of addressing challenges to maximize initiatives' effectiveness, with organizational culture and leadership support emerging as critical factors. Recommendations included fostering an inclusive culture and securing leadership commitment. In conclusion, the study highlighted the importance of creating supportive and inclusive environments for women employees in IT & ITES organizations.